If you are one of the thousands of customers using Australia Post’s eParcel system and feel like you waste your time copying and pasting customer details from your eCommerce site into Australia Post’s clunky eParcel system, then you must read on.
“We used to track everything manually and had lots of customer service enquiries. We are now focussed on getting orders out the door and letting the system manage everything else. I don’t need to be involved in the day-to-day fulfilment process anymore and can focus on the business. It is so much easier and more efficient. We should have done this years ago.” Henry Otto, Managing Director, Stringers Sports
Do you collect emails instore and/or online? Your answer is probably ‘Yes‘.
Do you check if the email is valid while the customer is still present in store?
If you answered ‘No‘, then read on.
